Client Voice about QTAS
Read What Our Clients Say About Working With Us
We value every client relationship and are grateful for the trust, support, and partnership that drive our shared success.
– John Barber
Quick..effective communication with your clients is not only good business but absolutely essential for success in my line of work. How many times has a person tried to contact a new business but gets nothing but answering machines and a response many hours or days later.
I’ve been in business since 1984 and the fact is that the first response to a new inquiry gets the job. Not always but I would bet 80% of the time. And every inquiry can mean thousands of dollars on a yearly basis. When a new inquiry comes in, I get a text from Quincy with all the pertinent information within 5 minutes of the call. They then follow that up with a phone call in case I hadn’t responded to the text. And that happens more often than I like to admit with the vacuum running in my ear.
Quincy Answering Service has shown me to be a sharp, intelligent, on the ball person who is a pleasure to do business with…24 hours a day…7 days a week.
Take a bow Quincy…you make me look Great!
– S Quint
We are a four-generation small family business, and QTAS has always been there for us over the decades. They provide the highest caliber of services and support that have enabled us to respond efficiently and effectively to our many customers and their varied needs .
They are an outstanding team of professionals who have been an exceptional resource to myself, my parents, and grandparents, all of whom worked in this business and relied upon QTAS to enhance our ability to best serve our customers and advance the reputation of our business. It is rare to find an organization with such a commitment to excellence and personalized service. As I retire from the business,
I want to extend my heartfelt thanks to the leadership and staff at QTAS. You will surely be missed. I recommend them most highly, and would give them a ten-star rating if I could!
Thank you to everyone at QTAS for all that you do!!
– Brandy Lunn
We can’t say enough positive things about this company. Since we’ve had them in place our business has increased significantly because we aren’t missing calls. It’s like having another staff member in place for a fraction of the cost!
QTAS staff are always professional with our client’s with thorough information and efficient response times! Our members are important to us and with QTAS in place we have only added value to our own customer service.
Highly Recommend this company.
– Cheryl Litt
I have been a customer of QTAS for many years and have been so pleased with the service they provide.
The operators are well trained, accurate and professional. They also handle any emergency calls well. The management has years of experience running QTAS, and doing business with them is a pleasure.
I highly recommend the QTAS answering service.
– Margie Carr
QTAs delivers! Our business needs immediate response 24/7. Initially we were not sure the best way to set up the account.
We were treated with respect and kindness. We walked through the process and have been happy with the results since day one. It is still comforting to receive a voice on the other end when a call is made, and this brings comfort to our customers when QTAS answers for us.
Highly recommend.
– Scott MacDonald
We’ve been using QTAS for our phone answering services for many, many years and we couldn’t be happier with the experience. Their team is professional, friendly, and incredibly efficient in handling all of our calls.
They provide seamless communication with our patients and customers, ensuring that no call goes unanswered and that every message is passed on promptly and accurately.
– Jeff Hennessey
I’ve worked with QTAS for several years now, having come to them after having used several of their competitors.
The people who answer our phones represent our company and the QTAS team best projects the image we desire to our clients.
I would highly recommend them!
– Ted Kramer
Working with Qtas has been a very worthwhile partneship. And I use the word partnship intentionally.
They are critical to the success of our client service experience.
We would highly recommend them.
– Chad Langley
Professionals! We’ve been using QTAS as our answering service about 5 years.
Lisa and the team have been nothing short of amazing with customer service, communication, and adapting to our unique business model.
Thank you!
– Jasmine
Our property has used QTAS for a few years and have always had a great experience with it!
Great communication, reliable service, and an amazing feature to offer.
– Andrew Canniff
Great Service, always responsive and easy to work with. Staff does a phenomenal job. We give them high volume or calls and they handle it all.
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